What Users Say...
"What I liked most about this Toolkit is the bit about not taking things personally. I also appreciated that I could take my own time to go through it. There's a lot of information and it's made simple, easy to follow, easy to do, easy to take action."
"Some of the people I deal with on a day to day basis really don't want to be happy and I used to take it all on board. Now, I realize I don't have to do that. I can be amazing in my life and not be at the effect of what others are doing. It's a great learning tool."
5 STAR RATING
Super Service Individual Toolkit
Developed by McNeil & Johnson Learning (Audio/CD)
$149.00 - Audio CD (plus shipping & handling)
What Managers Say...
"As a manager I want tools that are dynamic and simple to use. This Toolkit does all that and more. I’ve got 12 months of learning all in one package. With 12 PowerPoint presentations, I can talk about waking up, feedback, communication, team playing and lots more. It’s really user friendly too with facilitator guides, coaching sessions with Jeff Gee and 12 SMART goal handouts that give examples of each topic we cover. A great deal—a smart idea!”
“I was looking for something to motivate my team and at the same time teach them real skills to help with the customer service aspect of our job. This CD-ROM gave me much more than expected—and that’s what I want my customers to experience from me and my team! Here’s a big yes to Super Service and the Managers toolkit!”
5 STARS
Super Service Manager's Toolkit CD-ROM:
Developed by McNeil & Johnson Learning (CD-ROM/E-Learning)
$149.00 - CD (plus shipping & handling)
What Managers Say...
"As a manager I appreciate this 12-month focus on collaboration skills. Anyone can go to a one-day workshop-to have follow-up like this is fantastic. This is a must have for anyone who is developing a team of people."
"The 12 PowerPoint presentations, facilitator guide and coaching tips on this CD-Rom are key in delivering ½ hour meetings to my staff. We covered topics that not only helped everyone collaborate effectively at work-people said it also made a big difference in their personal lives. A double bonus!"
5 STAR RATING
Managers Collaboration Toolkit
CD-ROM
Developed by McNeil & Johnson Learning (Video/CD)
$149.00 - CD (plus shipping & handling)